Frequently Asked Questions

We offer comprehensive revenue cycle management including medical billing & coding, insurance eligibility verification, prior authorization, denial management, credentialing, MIPS reporting, payment posting, charge entry, AR follow-up, billing audits, and Virtual Medical Assistant (VMA) services.

Our pricing is proposal-based and customized for each practice based on volume, specialty, and services required. We don't list pricing on our website — contact us for a personalized quote. There are no hidden fees.

Most practices are fully onboarded within 5-10 business days. Our 6-step process covers discovery, analysis, system integration, team assignment, go-live, and ongoing optimization — with zero disruption to your operations.

We integrate with all major EHR/EMR systems including eClinicalWorks, AdvancedMD, NextGen, Athena Health, CareCloud, EPIC, and 150+ other platforms through custom HL7 and FHIR connections.

Yes. ClaimCure operates as a HIPAA Business Associate and signs a BAA with every client. We maintain ISO 27001 certification, use AES-256 encryption, enforce multi-factor authentication, and conduct annual HIPAA training for all staff. See our full HIPAA Compliance page for details.

We maintain a 98% first-pass clean claim rate across our client base. This means 98 out of every 100 claims we submit are accepted by payers on the first submission without requiring rework or resubmission.

We serve 30+ medical specialties including Cardiology, Neurology, Orthopedics, OB/GYN, Internal Medicine, Dermatology, Psychiatry, and many more. Our coders are certified in specialty-specific coding guidelines.

A VMA is a HIPAA-trained remote healthcare professional who handles non-clinical admin tasks — scheduling, eligibility verification, prior auth follow-up, EHR data entry, and more. They work your hours, in your timezone, with your existing EHR system.

Absolutely. We integrate with your existing EHR — no switching required, no learning curve for your staff. Our team adapts to your workflow, not the other way around.

Simply fill out the contact form on our homepage or call us at (732) 626-8828 to schedule a free consultation. We'll assess your practice's needs and provide a customized proposal within 48 hours.

Yes. We offer a complimentary initial consultation where we review your current billing process, identify revenue leaks, and show you exactly where improvements can be made — before you commit to anything.

Our denial management team aggressively follows up on every denied claim. We analyze the denial reason, correct any issues, file appeals when appropriate, and resubmit — ensuring your practice recovers every dollar it's owed.

Yes. Our team (or your assigned VMA) can handle patient billing questions, statement inquiries, and payment plan discussions — reducing the burden on your front desk staff.

Our office is located at 15 York Drive, Edison, New Jersey 08817. We serve practices nationwide across the United States.