Privacy Policy

1. Introduction

Claim Cure Billing LLC (“ClaimCure,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy applies to claim-cure.com and all related services provided by ClaimCure.

By accessing our website or engaging our services, you consent to the collection, use, and disclosure of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, practice name, and specialty — submitted via contact forms or service inquiries.
• Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs — collected automatically via cookies and analytics tools.
• Communications Data: Content of emails, messages, or form submissions sent to us.
• Protected Health Information (PHI): If applicable, PHI shared during client onboarding is handled strictly per HIPAA regulations (see Section 5).

3. How We Use Your Information

• Responding to inquiries and service requests
• Providing medical billing and related services
• Sending service updates and follow-up communications
• Improving our website and user experience
• Complying with legal obligations

We do NOT sell your personal data to third parties.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies for website analytics (e.g., Google Analytics), session management, and marketing attribution. You may opt out of non-essential cookies through your browser settings.

4a. SMS / Text Message Communications

If you provide your mobile phone number and consent to SMS communications, ClaimCure may send you transactional text messages including appointment confirmations, billing inquiry responses, and service updates. Standard message and data rates may apply.

You can opt out at any time by replying STOP to any message. For full SMS terms including frequency, supported carriers, and opt-out procedures, see our SMS Terms.

5. HIPAA Compliance

ClaimCure operates as a Business Associate under HIPAA. All Protected Health Information (PHI) is handled in accordance with the HIPAA Privacy Rule and Security Rule. We execute Business Associate Agreements (BAAs) with all covered entity clients. For details, see our HIPAA Compliance page.

6. Data Sharing & Third Parties

We may share your information with billing software and EHR integration partners, analytics providers, CRM tools, and legal or regulatory authorities when required by law. We do not sell or rent your personal information to third parties for marketing purposes.

7. Data Retention

• Inquiry data: Up to 2 years after last communication
• Client records: As required by applicable healthcare regulations (typically 7 years)
• Website analytics: Up to 26 months

8. Your Rights

You have the right to access, correct, and request deletion of your personal data (subject to legal retention requirements). California residents may have additional rights under the CCPA. To submit a data request, email info@claim-cure.com.

9. Data Security

• SSL/TLS encryption for all data in transit
• Role-based access controls
• ISO 27001 certified information security management
• Regular security audits and vulnerability assessments

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Active clients will be notified via email of material changes.

12. Contact Information

For privacy-related questions or data requests:

• Email: info@claim-cure.com
• Phone: (732) 626-8828
• Address: 15 York Drive, Edison, New Jersey 08817